Communication Examples #
These playbooks help streamline team communication by automating regular status updates, standups, and information sharing workflows.
Team Standup Automation #
The Request: “Automatically collect yesterday’s work updates from our tools and post a team standup summary.”
Generated Playbook:
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What this playbook does:
- Gathers yesterday’s completed work from Linear and GitHub
- Identifies any current blockers that need attention
- Creates a summary that saves time in standup meetings
- Posts before the meeting so people can review
Key learning: This shows how to combine two related data sources (Linear + GitHub) for a single workflow purpose.
Customer Support Summary #
The Request: “I want a daily summary of new customer support tickets from Linear posted to our team Slack channel.”
Generated Playbook:
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What this playbook does:
- Provides daily visibility into support workload
- Highlights urgent items that need immediate attention
- Tracks trending issues for pattern recognition
- Keeps the support team aligned on priorities
Key learning: This demonstrates metric tracking, prioritization, and trend analysis.
Meeting Notes Distribution #
The Request: “After our weekly team meetings, automatically distribute meeting notes and action items to relevant Slack channels.”
Generated Playbook:
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What this playbook does:
- Ensures meeting outcomes are clearly communicated
- Creates trackable action items in project management tools
- Distributes information to the right people
- Maintains a searchable archive of decisions
Key learning: This shows manual triggers and multi-step distribution workflows.
Communication Patterns #
The Broadcaster Pattern #
Perfect for regular team updates:
- Collect information from multiple sources
- Format for team consumption
- Distribute to appropriate channels
- Handle timing considerations
The Alert Pattern #
Great for urgent or time-sensitive information:
- Monitor for specific conditions
- Identify escalation criteria
- Send targeted notifications
- Include context and next steps
The Summarizer Pattern #
Ideal for regular status reporting:
- Aggregate activity data
- Calculate metrics and trends
- Present in scannable format
- Highlight important changes
Best Practices for Team Communication #
Design for Your Team’s Workflow #
- Timing matters: Post standup summaries before meetings, not after
- Channel selection: Use team channels for shared updates, DMs for personal items
- Format consistency: Use the same template structure so people know what to expect
Include Context and Actions #
- Don’t just report what happened, explain why it matters
- Always include clear next steps or action items
- Tag relevant people when they need to take action
- Link to detailed information when available
Handle Communication Gracefully #
- Skip updates when there’s nothing meaningful to report
- Use positive framing when possible (“No urgent issues today!”)
- Consider different time zones and work schedules
- Plan for holidays and team schedule variations
Getting Started with Communication Automation #
- Identify repetitive updates you manually create
- Map your data sources (Linear, GitHub, Google Drive, etc.)
- Design your output format with your team’s preferences
- Set appropriate timing based on when people need the information
- Test and iterate based on team feedback
Ready for more complex workflows? Check out Advanced Examples or learn about Patterns & Best Practices.